examples of reviews
examples of reviews
The highs-and-lows of customer feedback are all too real. The problem is that most businesses focus on the former.
Empower your staff to go above traditional standards—and beyond canned responses—to deliver personal customer support. A genuinely warm and human experience prompts loyalty like nothing else.
Now get started responding to your customers in fun, creative ways, like these guys. Your customers (and potential customers) will be delighted.
This sandwich shop didn’t get discouraged by negative Google reviews. It actually used them for marketing content by putting a lighthearted spin on one customer’s rant. This not only shows passersby that the business has a fun vibe; it also proves that the owners actually read their customers’ feedback.
The best books can go undiscovered. Be part of the movement that shines a light on them.
This book is like the dystopian Lord of the Rings, with its richly developed culture and economics, not to mention a fully developed language called Newspeak, or rather more of the anti-language, whose purpose is to limit speech and understanding instead of to enhance and expand it. The world-building is so fully fleshed out and spine-tinglingly terrifying that it’s almost as if George travelled to such a place, escaped from it, and then just wrote it all down.
Increase the relevance of your review by addressing your overall experience, including the level of customer service you received. Tell people how helpful the company was! Focusing on only one element, such as product quality or delivery options, provides limited insight to readers.
Check that you’re posting your review in the right place. If a company has claimed their profile on Trustpilot, there’s often information about that business on the right-hand side of the profile page that can help you check whether this is the business you’re intending to review.
For example, new restaurants often try to get reviews from local restaurant critics. Here’s an example from the LA Times:
You can start by placing one or more of these testimonial examples on your website. Each of these formats is highly effective (and the more you can use the better).