good review example
good review example
Please also remember that Trustpilot’s role is not to resolve disputes between reviewers and businesses. However, if you choose to write a review on Trustpilot, the company in question may see your feedback and engage with you. And other users who read your review will be able to learn from your experiences.
The following reviews are too brief to tell readers what’s good about the company. They also don’t provide much useful feedback to help the business improve:
In addition to simply doing the asking, consider your approach to soliciting reviews. Vague questions will likely warrant vague answers, so make sure to customize your feedback forms with specific questions or prompts to get valuable insight into your business, and other online searchers. Your method of soliciting feedback could mean the difference for the growth of your business. For example, instead of simply asking, “What did you think of our product?” you might ask, “How did our product meet your particular need or want?”
So what does a good review actually look like? What are the components of the type of positive reviews you want your business to receive?
There is a ton of research that goes a step further and attempts to quantify reviews actual dollar value. One such study by the Harvard Business Review found, “a one-star increase in Yelp rating leads to a 5-9% increase in revenue.” On the other hand, only 2.5 percent of consumers trust businesses with overall ratings of 2.0 stars or less. If 97% of potential customers skip over your business, it’ll be hard to keep the lights on.
Have you ever searched for step-by-step instructions on how to delete a Google review? If you read a negative review of your business and feel your stomach churn, you are not alone. On the flip side, when a customer gushes over your company publicly, are you liable to do your happy dance?
- 83 percent of candidates are likely to check a company’s employee reviews and ratings when deciding on where to apply for a job.
- Furthermore, 84 percent of job seekers say that the reputation of a company as an employer is very important when making a decision on where to apply for a job.
As mentioned earlier, more than 50 percent of customers who have written reviews expect a response in seven days or less.
More specifically, we’ll cover examples including:
Customer testimonials are a powerful tool that every marketer should have in their arsenal. In this post, we’ll share 9 different types of customer testimonials examples that you can use on your website.