great review example
great review example
A good review includes enough detail to give others a feel for what happened. Explain which factors contributed to your positive, negative or just so-so experience. You might also offer your view on what the company is doing well, and how they can improve. But keep things friendly and courteous!
There’s no rule against only writing a handful of words in a review, but the more specific you can be, the more likely the review is to be useful. We suggest writing from your own individual perspective, keeping it honest and sticking to the facts. Help readers stand in your shoes.
Another good example of how to handle a mixed or neutral review is from Joseph D., the owner of Flowers for Dreams in Chicago.
Why it works: A positive review is obviously great for your brand reputation. It’s also the perfect way to boost employee morale. Hard Rock Cafe’s German Crespi knows this and uses it to full advantage. He promises to pass along the compliment to Jessica, which puts a human face on a big brand like Hard Rock Cafe. He also signs off by letting the customer know he’d love to see her again.
And as online retailer MeUndies will tell you, they know that better than anyone.
Adding additional features like a slider—or in Poo
But still, the majority of consumers say that a business has never responded to their review. If you’re not already monitoring your reviews with online tools, now is the time to start. It’s a key part of inviting more positive reviews and proactively managing your online reputation.
Did you know that 88% of consumers trust reviews as much as recommendations from a friend? Getting good reviews is essential to local business marketing. Here are 10 examples from real businesses.
The highs-and-lows of customer feedback are all too real. The problem is that most businesses focus on the former.
With the right approach, you can turn it into a goldmine of positivity. Encourage customer feedback and positive interactions with fun hashtags and quick responses, and most importantly, have fun.