how to review a business
how to review a business
Not registered with Trustpilot? Sign up for an account so you can review companies and provide people with honest, genuine feedback about your buying or service experiences.
If you can’t find a company on Trustpilot, don’t worry! You can still review them. Create a new company profile page and be the first person to review a business.
However, this version of the review is OK:
An important feature on Trustpilot is that you can edit your review to reflect a changed opinion or a resolved problem, or write a new review if you have a new or updated experience with the same company.
Consider this the all-encompassing principle of how to invite good reviews for your business. In whatever field or industry your business operates, seek to distinguish your brand by not only meeting but exceeding customer expectations. The more you can do to stand out from your competitors, the more your customers will be motivated to spread the (virtual) good word.
We already emphasized that good reviews typically identify strong customer service principles that your business demonstrates, so to warrant these gold-star reviews, you need to make top-notch customer service an elemental part of your business. By providing an above-and-beyond customer service experience, you’re setting yourself up for the ultimate ROI—good reviews and more business.
Hey, I’m Neil Patel. I’m determined to make a business grow. My only question is, will it be yours?
If you want proof of Yelp’s success with local businesses, look no further than the laundry list of Case Studies on their website.
Take into consideration your own mindset prior to writing your review of a business. Ideally, you should enter into each scenario with an objective and enthusiastic attitude. If you’ve just had a stellar experience with a Fortune 500 company and you’re about to review a mom-and-pop shop that opened its doors only 3 weeks ago, you can’t measure the latter against the same expectations that were met by a business that has been serving its constituency for 3 decades.
Evaluate whether the company’s objectives met your personal expectations. The easiest way to do this is to assign a numerical score of 1 through 10 with 1 being the lowest and 10 being the highest. For every score that is lower than 4 or higher than 7, provide a justification for your ranking. For example, you might praise the catering staff as being wonderfully congenial and efficient but point out that a substitution was made without your knowledge on one of the selections you ordered, and, in the case of food allergies, this could have been disastrous.