nice review comments
nice review comments
Please also remember that Trustpilot’s role is not to resolve disputes between reviewers and businesses. However, if you choose to write a review on Trustpilot, the company in question may see your feedback and engage with you. And other users who read your review will be able to learn from your experiences.
The following reviews are too brief to tell readers what’s good about the company. They also don’t provide much useful feedback to help the business improve:
- Displays an ability to learn rapidly and adapt quickly to changing situations
- Shares learning experiences with peers
- Promotes a learning culture
- Committed to continuously learning through [example]
- Responds quickly to new instructions, situations, methods, and procedures
Not every employee is a problem-solver. It requires a combination of creative thinking, a proactive mindset, and the ability to remain calm under pressure.
“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”
“The team here at <
Example: Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us—and we agree, Jordan is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
You will want to thank the reviewer promptly and be concise and authentic; then you should include a call-to-action for further marketing purposes. Below, we will break down all of these steps and include example templates to ensure your business is ready to respond to positive reviews with purpose.
A review is only as great as its response. The right response can make a 5-star review even more powerful and minimize the damage of a negative review. When responding to reviews, both negative and positive, take some tips from these businesses.
3 min read Last Updated Jun 10, 2020
References:
http://www.tinypulse.com/blog/sk-useful-phrases-performance-reviews
http://intercom.help/localclarity/en/articles/3188406-sample-review-responses-for-positive-no-comment-reviews
http://broadly.com/blog/how-to-respond-positive-reviews/
http://birdeye.com/blog/positive-review-examples/
http://support.trustpilot.com/hc/en-us/articles/223402108–8-tips-for-writing-great-customer-reviews