review a business
review a business
If you own a business, you know that while it’s not hard to leave a Google review, it’s not very convenient for your customers to take those steps. Those who do go out of their way to leave a review are often among the small minority who may have had a negative experience, meaning your Google reviews don’t reflect how the huge majority of your happy satisfied customers feel. Luckily there are ways to shorten that process and make it so easy for your customers to leave a review, they can do it in seconds.
Customer feedback comes in many forms, but you can typically sort it into the qualitative (the sentiment of the words of the review) and quantitative (the amount and star rating of reviews). Both types of feedback are beneficial to improving your overall rating and ranking on online review sites. More advanced customer feedback tools such as those giving you a Net Promoter Score (NPS) may use a 0-10 scale to give you a clear look at how your customer base sees you. They can give you insight into the stages of the customer journey that need help as well as aggregate net promoter scores over time.
Detailed, constructive and polite feedback in reviews is valuable input for our online review community, including the businesses reviewed.
A good review includes enough detail to give others a feel for what happened. Explain which factors contributed to your positive, negative or just so-so experience. You might also offer your view on what the company is doing well, and how they can improve. But keep things friendly and courteous!
VendOp aims to connect people with vendors that best match their needs. A potential customer can search for vendors based on their needs and only be presented with vendors that provide those services, streamlining the search process.
The unique thing about Glassdoor is that it’s a way for current and past employees to rate the companies they work for. This is a vital tool for job searching, letting the searcher learn as much about a company as possible.
Merchant Circle is a simple business directory that uses the same basic setup as Manta and Yelp.
But the Yellow Pages still gets lots of searches every month, so it could be a worthwhile investment for your company.
Online reviews are no joke (a s much as there are endless hilarious and entertaining reviews out there). That means the top review sites are something for businesses to take note of.
1) Remember to add or claim listings on the top business review sites