An important feature on Trustpilot is that you can edit your review to reflect a changed opinion or a resolved problem, or write a new review if you have a new or updated experience with the same company.
We understand that it can be tempting to highlight exceptionally good or poor customer service by naming the person who served you. But adherence to privacy laws on Trustpilot is important, so we suggest keeping your review general, and writing directly to the company to praise or complain about specific employees.
Remember that you’re reviewing a book that another human poured their heart and soul into to write. Express your honest opinion, but don’t be nasty about it. Imagine if it were your book being reviewed, how would you want a reader to express their critique?
Writing a book review? Grammarly has tips and tricks for how to keep your review informative, enlightening, and kind.
The goal of a review is to evaluate or judge something. We judge things every day. For example, you have a favourite band or television show, and you like one supermarket more than you like another. These are judgements. When you write a review, your job is to state your opinion or judgement and support it. You do this by presenting reasons and evidence.
Reviews appear in all sorts of places. You’ll find them in local and national publications, online, and also in specialized journals and neighbourhood newsletters. Research the places you hope to publish your review, and write accordingly. Think about what you need to explain. General readers will need more background information than readers of a publication aimed at experts.
For this reason, it’s vital for your products to have an ample number of reviews, especially if it’s new. A high number of positive reviews will help people discover it more quickly.
This part will consist of all the benefits of the product. You may also write in this part that the expectation vs. the result.
We give star rating systems two out of five.
That said, longer reviews let you go into much more depth, so they can be more interesting and informative. But in an in-depth review, you should: